Entertainment
What Nextly?
Turkish edition: Sırada Ne Var?
A discovery app that gets to know you and recommends your next book, movie and series.
Ready to level up your experience?
Your customers’ expectations are growing faster than your design. Next XP combines deep customer experience expertise with the speed of AI to put your brand one step ahead of your customers. We build our own apps with the same approach.
Next XP Studios
We design, build and publish our own mobile apps and games. A small team, fast cycles and a portfolio that grows with real user data.
Explore the portfolio →Next XP Consulting
We level up your customer experience team with consulting on CX strategy, process design, customer journey mapping, customer service management, CX measurement, reporting & planning, and digital transformation in CX and customer service.
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Next XP Studios
Apps and games
NEXT XP CONSULTING
Customer experience consulting
We help brands understand their customers better and deliver a consistent experience at every touchpoint.
Book a call
01
CX Strategy
A CX strategy and roadmap built around your brand promise and customer expectations.
02
Process Design and Journey Mapping
Mapping journeys through your customers’ eyes, finding pain points and designing frictionless processes.
03
Digital Transformation in CX and CS
Bringing AI, automation and self-service into customer experience and customer service without losing the human touch.
04
Customer Service Management
Setting up and running contact center and customer service operations, from channels to teams.
05
CX Measurement, Reporting & Planning
NPS, CSAT and voice-of-customer programs, performance reporting, workload forecasting and capacity planning.
06
Performance Management
Balanced KPI and incentive systems built on counter-metrics that reward value, not just activity.
About
A team with roots in customer experience.
As Next XP's founders, we have worked in customer experience for more than 15 years. The app projects we started with AI tools grew into a portfolio company. Today we put that experience to work both in our own products and alongside brands.
Tayfun Poyraz
Co-founder
Funda Fırat Demirci
Co-founder
Contact
Let's work together
Write to us about consulting and partnerships.